Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money

I ordered boots and I never received them and I got a package of another customers package and invoice and you guys charge me for my product that u said you do not have in stock and holding me accountable for product .. poor customer service and as a customer I wasn’t helped and the product was not picked up from you guys after this is situated I will never deal with company again trying to resolve this matter before I go to small claims court it’s been 4 months still not resolved and making a customer responsible for paying to have a item sent back to them that’s not theirs I have never heard of anything like this .. someone need to contact me immediately regarding this matter

Product or Service Mentioned: Gojane Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Feb 12.
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